C.A.T.S. Academics provides customized academic support services for student-athletes. Our support staff includes Desk Attendants, Tutors, and Assistant Learning Specialists. Desk Attendants greet students and visitors and assist with scheduling and managing appointments as well as handle communication between students, student-workers, and staff. Tutors provide individual or small group, course-specific support to students. Assistant Learning Specialists support students primarily through skill-building and holistic course content with a focus on time management, organization, and intensive learning support. Assistant Learning Specialists work closely with full-time Learning Specialists and support students in an individual, small group or study hall environment.
Essential Skills:
- Attention to detail
- Professionalism
- Ability to multitask
- Organization
- Communication
- Punctuality
- Collaboration
- Customer service
- Ability to problem solve
- Adaptability
Expected Responsibilities:
- Schedule various appointment types.
- Learn and manage multiple forms of communication and different platforms (Retain, Microsoft Teams, UAccess).
- Provide excellent customer service and support for students, staff, faculty, and visitors.
- Maintain shift schedule.
- Maintain a high level of integrity.
- Work cooperatively with C.A.T.S. Academics professional & support staff.
- Maintain accuracy when reporting data.
- Attend all training workshops and scheduled staff meetings.
- Have knowledge of and adhere to policies and procedures outlined in the support staff manual.
- Complete all desk related duties and other projects as assigned.
Minimum Qualifications:
- Must not be involved in sports wagering nor will participate in any in the future.
- Must not be in communication with any current UA Student Athletes nor will be in the future.
- Must notify a supervisor if hired as a TA with grading responsibilities.
- Must complete compliance training once a semester.
- Must be enrolled as a Junior, Senior, or Graduate student at The University of Arizona.
- Must commit to two semesters of employment with C.A.T.S. Academics.
- Must have at least eight hours of availability per week.
- Must be available to work one evening, 5-8pm, or one Sunday, 12-3pm.
- Must have a cumulative GPA of 3.0 or better.
- This position does require the ability to work on campus and may require the ability to work remotely.
Application Requirements:
- Resume
- Unofficial transcript
- Availability Document
- Use this link to download the excel document, input a minimum of 8 hours of availability, then attach the document to application.
- Cover Letter
- Letter of Recommendation
- Written by faculty member and/or previous or current supervisor
C.A.T.S. Academics welcomes and celebrates multiple approaches and points of view in our work. We believe diversity drives innovation and strengthens team chemistry. We are a culture where difference is valued. Diversity comes in a variety of forms such as: age, experience, gender identity, race, ethnicity, sexual orientation, physical and mental ability. We show respect to everyone regardless of differences between us! We’re always growing our network of people, programs, and tools which are designed to help employees grow and manage their future careers.
C.A.T.S. Academics and Arizona Athletics support The U of A’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students. The candidate is expected to support diversity and inclusiveness efforts in the department and college.