Description: The Office of Scholarships and Financial Aid is currently looking for multiple enthusiastic, self-motivated, and organized students to join our team through in-person work on campus!
These are Federal Work-Study (FWS) positions, and you must be eligible for FWS to apply for the position. Students hired for this position must work over the summer break as this is a year-round position. (Remote options available for those who qualify)
For information on the FWS Program go to (https://financialaid.arizona.edu/types-of-aid/fws).
Typical duties include but are not limited to:
• Providing friendly customer service at the front counter (in person), phones, chat, and email to students as well as their parents and/or family supporters
• Maintaining Client Service documents and forms
• Ongoing education about scholarship & financial aid processes and procedures
• Making calls to inform students of financial aid documentation needed
• Assisting other areas of the office as needed
• Special projects as assigned
Job specific requirements:
• This in-person position requires meticulous and extensive use of UAccess and Trellis systems
• Work as part of a team to coordinate customer service efforts, but performs service individually
• Students work continuously throughout the year, including winter break and summer semesters; work schedules are organized around class schedules each semester
• Serve as a source of information and advice for students and families regarding scholarships and financial aid
• Ability to complete training in federal regulations, scholarships and financial aid, and client service skills
• Work in a fast-paced environment during high-peak times
Minimum Qualifications:
• Must be eligible for Federal Work-Study
• Must maintain a 2.5 cumulative grade point average (GPA) or higher
• Must possess superior analytical, organizational, and communication skills
• Must be able to adapt quickly to the various tasks and responsibilities
• Must work well in a team and office environment
• Must be able to take initiative and apply logical problem-solving and decision-making skills
• Expected to utilize most primary office software packages, including proficiency with Microsoft Office
How To Apply
Please submit a complete application which includes the following 4 items:
● Cover Letter – describe which position(s) you are interested in and why you are interested in the position(s). You may include any skills and/or experiences you have that will help. Please provide your anticipated graduation date.
● Resume – include all previous employment or volunteer work
● Academic Schedule – Summer 2026 (May 18,2026 through August 12,2026) If Applicable, Fall 2026 (August 24,2026)
● Schedule of work availability – Summer 2026 Semester (May 18,2026, through December, 2026) M-F, 8am-5pm, Download a schedule template at https://thinktank.arizona.edu/sites/default/files/2022-05/Weekly_Planner_fillable.pdf
● Summer FWS Application Submitted – The link can be found under the summer federal work study section of this webpage. https://financialaid.arizona.edu/types-of-aid/summer-financial-aid
Important Dates
Posted On:
Applications Accepted Until: TBD
Contact Information
Office of Scholarships and Financial Aid
Administration Bldg., Room 208
520.621.1858
https://financialaid.arizona.edu/contact
